Three screens, and nothing to learn.

Bellbee is a page for your guests, a list for your team and a console for you. Here is everything on each of them.

The guest page

What opens when a guest scans a code: in their room, at their table, by their pitch. Their phone's browser is all it needs.

The guest page for room 4: tiles for cleaning, food and drink, a taxi, late checkout, something broken and something else.
Up to ten things show as big tiles.
Breakfast on the guest page: day chips, time slots from 07:30 to 10:00, a number of people and a choice between the garden room and your room.
Every question starts on an answer.
Good to know on the guest page: the wifi network and password with a copy button, check-in and check-out times, breakfast hours, reception's number, the address and parking.
Wifi, times, numbers and the way here.
A code for every place
Every room, pitch, table or meeting room has its own code, so every request says where it came from. Guests need no app, account or password.
On a tablet in the room, too
Every place has a link as well as a code. Put it on a tablet in the room or on a table, saved to the home screen, or link to it from your in-room TV or intranet page.
Big tiles, or a list
Up to ten things show as tiles; a longer list, like twenty drinks, shows as rows. Bellbee decides, so there's no setting.
Questions that answer themselves
Which day, what time, how many, which one. Every question starts on a sensible answer, so most guests only tap Send.
Room for a note
Every request ends with "Anything we should know?", for the guest who needs the cot by six.
Good to know
The wifi with a copy button, check-in and check-out, breakfast hours, a number to tap and call, and your address in maps.
Where their request stands
Sent, On its way or Done, on their phone for two days. The next guest in the room sees none of it.
A link for before they arrive
Put the page's own link in your booking email. Guests say where they're staying, so they can book a taxi from the station before check-in.
Your time, not theirs
Today means your today, and breakfast times that have passed are gone, even if their phone is still on home time.

The request list

Where your team sees what guests asked for, takes it, and marks it done. On the desk tablet, a phone or a laptop.

The request list on a tablet in columns: Everyone, Housekeeping, Kitchen and Maintenance, with new requests, Anna on room 4's towels and Sam on a broken heater in room 5.
The request list on a phone: a taxi from the lobby for room 4, towels for room 3 and towels for room 4, each with an I'll do it button.
I'll do it
One tap says you're on it, so two people don't both walk to room 12 with towels. Anyone can mark a request done.
A chime for every request
New requests play a sound. Keep it on at the desk and mute it on the phone in your pocket.
How long it has waited
Every request shows its age, and turns orange when it has waited too long.
Four ways to look at it
A list, a grid, columns or a table. Everyone picks their own, and it follows them to another device.
Groups
Kitchen, Housekeeping, Maintenance. People see their own group's requests first, and the rest with a tap.
New, On it, Done
Three states and no more. Nothing to approve, assign or reopen.
On any phone
It's a web page, so there is nothing to install. Add it to the home screen and it opens like an app.

The console

Where you set up what guests can ask for, add your rooms and team, and see how it's going.

The guest page editor: categories for cleaning and food and drink with their items and questions, who handles each, and the page's own code and link.
The hotel template: cleaning, towels and bedding, breakfast, something not working, arrival and departure, and getting around, every item ticked, with a button to add 22 items.
Start from a template and untick what you don't offer.
Add places, numbered rooms: Room 101 to 112 and Room 201 to 212, with a button to add 24 places.
Two floors of rooms in one go.
Your own menu
Anything you offer, with an icon, a line of text and the questions it needs. Or start from a template for a hotel, B&B, holiday home, campsite or wellness hotel.
Four kinds of question
A choice, a day and time, a number, or a line of text. You see what guests will see while you type.
Places in bulk
Room 101 to 112, Pitch 1 to 40 or Table 1 to 20 in one go, or every place from a spreadsheet. Print the codes on one sheet.
Places that ask one thing
A code in a shared space asks one thing on every request: the lobby asks for a room number, the breakfast room for a table.
More than one guest page
Two lodges with a different wifi and a different menu? Give each its own page.
Your team
Invite people by email. Staff take requests; admins also run the console. Someone who leaves is switched off, and their name stays on what they did.
The overview
What's open, this week against last, how fast requests are picked up, and what guests ask for most.
Reports
Every request ever sent, by date, place, group or person, and out to a spreadsheet in one click.
Reports: every request with when it was sent, the place, what was asked, who picked it up and its status, filtered by place, group, person and dates, with Export CSV.

See it in your own place.

Set up a guest page, print a code and scan it. Free for 14 days, no card needed.

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